Frequently Asked Questions
Find quick answers to common questions about our dedicated servers, VPS hosting, and services. Can't find what you're looking for? Contact our support team.
What is Dediduck?
Learn about our company and services
Dediduck is a premium dedicated server and hosting solution provider offering reliable, high-performance server options in 120+ global locations. We specialize in enterprise-grade hardware with instant deployment and 24/7 technical support.
- 120+ global data center locations
- Enterprise-grade hardware
- 24/7 technical support
- Instant server deployment
How do I configure a dedicated server?
Step-by-step configuration process
Configuring your dedicated server is simple and straightforward:
- Browse our available servers and select your preferred location
- Click the 'Configure' button on your chosen server
- Select your operating system (Windows, Linux distributions)
- Add any additional options (extra storage, RAM, IP addresses)
- Review your configuration and proceed to secure checkout
- Your server will be deployed within minutes of payment confirmation
What payment methods do you accept?
Secure payment options available
We accept multiple secure payment methods for your convenience:
All payments are processed through secure, encrypted channels with PCI DSS compliance.
Can I upgrade my server later?
Scaling options for your infrastructure
Dedicated server hardware upgrades are limited due to the physical nature of the infrastructure. However, we offer several options:
- Additional Services: Add extra IP addresses, DDoS protection, or backup services
- Software Upgrades: Update your operating system and installed software
- Server Migration: Move to a higher-spec server in the same location
- VPS Alternative: Consider our VPS hosting for more flexible scaling options
How quickly can my server be deployed?
Server provisioning timeframes
Most dedicated servers are deployed instantly after payment confirmation:
Payment Confirmation
Instant verification
Server Provisioning
2-15 minutes
Credentials Delivered
Email with login details
Custom configurations may take up to 24 hours for complex setups.
What level of support do you provide?
Our comprehensive support options
We provide comprehensive 24/7/365 technical support through multiple channels:
Support Tickets
Average 30-minute response time
Live Chat
Instant assistance for urgent issues
Phone Support
Direct line for critical emergencies
Knowledge Base
Comprehensive documentation
Our support covers hardware issues, network troubleshooting, and basic OS assistance.
What's the difference between VPS and Dedicated Servers?
Understanding hosting options
Which operating systems are supported?
Available OS options
We support a wide range of operating systems:
Linux Distributions
- Ubuntu 20.04, 22.04 LTS
- CentOS 7, 8
- Debian 10, 11
- Red Hat Enterprise Linux
- Fedora Server
- openSUSE
Windows Server
- Windows Server 2019
- Windows Server 2022
- Windows Server Core
Other Systems
- FreeBSD
- Custom ISO installations
All operating systems can be reinstalled at any time through your control panel.
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Still have questions?
Our technical support team is available 24/7 to help you with any questions or issues.